- Check in after 3:00 pm, check out before 11:00 am
- Twin and double rooms are for two people and quad rooms are for four people. Extra accommodation rate charge is NT$800 person (Holiday is NT$1000 person, Chinese New Year is NT$1200 person). One kid under 7 years old or bellow 110cm height is free of charge.
- You will receive our response within 24 hours. Please feel free to contact us through emails if there are any questions after our response.
- If we are not able to offer the room types that you demand, we will report to you through email included the best recommendation.
- Special discount for reserving entire resort and various tour plans are available. Please contact us request service by making a call or email us to email@example.com.
- Please make sure of your room types, dates, and amount before payment.
- After confirmation by phone, please transfer a deposit totaling 30 percent of the confirmed amount in two days. The reservation will be canceled without notification if the deposit is not received after two days.
- Reservations made for Chinese New Year dates require a prepayment of the full amount.
- Deposits will not be returned for cancellations made on the check-in date.
- For cancellations made 1 day before the check-in date, 20% of deposit will be returned.
- Cancellation on 2 or 3 days before the check-in date, will allow 30% of the deposit to be returned.
- For cancellations on 4 to 6 days before the check-in date, 40% of deposit will be returned.
- Cancellation on 7 to 14 days before the check-in date will allow 50% of deposit to be returned.
- Your deposit will be returned 100% if you cancel your reservation at least 14 days before the check-in date.
- In the event of a natural disaster including earthquakes and land warning for typhoons from National Central Weather Bureau, deposits will be return.
*Note: For cancellations 14 days or more before check-in date due to personal reasons, we charge a NT$30 banking fee to return your whole deposit.
Information of Payment by bank transfer:
|Beneficiary Name||Villa of Zen HUANG GUO LUN|
|Beneficiary Address||No.13, Ln. 71, Dingping Rd., Shuili Township,
Nantou County 553, Taiwan(R.O.C)
|Bank Account Number||5932-01-0050-8500|
|Bank Name||Chang Hwa Commercial Bank, Shuilikeng Branch.|
|Bank City and State||No.226, Min Chyuan Rd., Shuili Hsiang,
Nantou Hsien 553, Taiwan.